You, Steve, are an amazing person with more compassion, humor, and depth than anyone I know. I don’t say that lightly, I mean it completely. Thanks for helping us and hope we see you when we come live in Guilford.
Wendy (and Dan too!)
[Feedback to The National Association of Exclusive Buyers’ Agents for a referral.]
I did hear back and am currently in an exclusive agreement with Steven K-Brooks. He has done an amazing job in assisting me not only with a new home search, but also in resolving past matters. Steven has provided more expertise and guidance in just a few weeks (which I needed and requested) than I’d received in months with my previous broker. He’s a blessing!
Thank you for the referral!
Thank you for the follow up. On my end, I was pre-approved today by Mr. Johnson [BS&L Loan Office, Jim Johnson] who spoke very highly of yourself and was delighted to know I was working with you. I am feeling very blessed and grateful for knowing you.
Thank-you for your assistance. You were very responsive and helpful; I appreciate that!
Thank you for all your advice and all your guidance. I couldn’t have done it with you.
Thanks Steven for this information. Painting is being completed as I write. That kitchen looks better by the minute, and it was already a practical charmer. In fact the whole house looks good. Bob and I want to thank you again for all your help. You exceeded our expectations and your combined competency and compassion is amazing.
Mary and Bob
Thank you once again for your help and kindness.
Thank you for all your help. You are wonderful! Your information is always very helpful and greatly appreciated.
Steven – YOU ARE REMARKABLE!
It has been almost two years since I first saw the house in which I now so happily sit. I never thanked you for being such a great broker and finding me my dream home. Whenever I have occasion, I recommend you to buyers.
Wow! You da’ man when it comes to info! Thanks
You’re the best!
I do want to thank you so much for your thoroughness and responsiveness. It is refreshing.
Steve – We wanted to take an opportunity to thank you for all of the work you put into helping us to buy our house. Your patience, calmness, and willingness to explore all possible avenues helped us to continue moving forward even when it seemed a whole lot easier to forget the whole thing. The time and energy you spent was much more than we could have hoped for — thank you!
from first-time homebuyers
Thank you very much for this informative and astute email. You have demonstrated the added-value of your services on other occasions but on this occasion you are really shining.
Thanks for your tenacity!
My banker thought you were way cool.
We are most pleased with you personally and your professional efforts.
You know how to talk to people, you are in the right business.
Steven, You’ve done amazing work for us. I don’t think we could have done it without you.
Thanks so much! That was incredibly helpful. I appreciate your in depth response.
I can’t think of a better first-contact upon entering Brattleboro.
I have great comfort knowing that whatever happens, a capable professional is looking out for my interests.
Thank you. You made it easy!
“I just want to let you know what a pleasure it was to have you introduce us to Vermont. I feel like I really got a good idea of the area and what life could be like for us as residents there.”
“I really feel blessed that we found you.”
Boy, a lot happened in a week’s time for me! Couldn’t and wouldn’t have done it without you.
Steve, your are phenomenal! You are the best real estate agent I’ve ever dealt with…and I’ve dealt with a lot of real estate agents.
Thank you for protecting my interests. I really appreciate your due diligence.
I just want you to know that Jim and I are really impressed with your care and diplomacy in handling the septic. You never let anything go without checking every detail.
Thank you so much for providing the information on your website. I learned more about the intricacies on Vermont Real Estate in a half and hour reading your site than speaking with a traditional real estate over the last two weeks.
From a client’s Facebook page:
22 days and counting! Can’t say this has been the most positive experience, but I’ve definitely learned a lot. Praying for patience and thankful for my broker and his years of experience and communication skills. He’s much more eloquent and professional than this hot-headed Irish chick who has the mouth of a sailor at times! Thank you, Steven K-Brooks!!!
Also from this client’s Facebook page:
Steven K-Brooks… thank you so much for hanging in there with me through the process of buying the house and keeping me tempered (though others in closer earshot might not agree). I’m absolutely loving this so far. Anyone looking to purchase a home in SW NH or VT needs to work with this man!!! Message me if you need his number!!
[Feedback to National Association of Exclusive Buyers’ Agents]
Thank you for your follow up. And that’s a perfect segue as to why I selected Steven K-Brooks. I’d had a bad experience looking for a home just prior to this, where the broker was slow to follow up and for the most part only used email and the messages always seemed cryptic, lacking needed information. As a professional, I would have hoped that she would have provided more insight and guidance. Steven, from the first email, showed evidence of his years of experience in the industry and was proactive in providing information and setting expectations. If there was something I didn’t understand, he was able to provide an explanation without sounding condescending or being put out. Not only did Steven help me in securing my new home, but also helped me secure my deposit from the first home that fell through. When it seemed like we were headed down the same path with this house, it was his calming manner that kept me grounded. You could tell that Steven’s goal in the process was not just receiving a commission, but making sure his client secured the home they wanted and could afford. Steven has since followed up several times. This is something I’d expect from a salesperson who needs to continuously reach out to their customers for follow up, not from someone who may not see this customer for at the very least maybe another 5 years. It’s yet another sign of his true professionalism and passion for what he does…represent his client!
Lots to work out…As both of us have said to each other…Glad we have Steven!
You seem to have such a multifaceted life, Steve. Certainly, there is much more to you than being an excellent real estate broker.
Your guidance continues to be appreciated by both of us. You certainly know your stuff… We are in agreement with you. We are impressed.
Mary and Bob
Thank you steve, you are doing great!
We wanted to thank you for your expertise and patience in our home buying process! We searched for a long time and appreciate all the help in getting us to this point; we will recommend your services to anyone we know who is buying a house. Best wishes for the holidays!
Dylan & Bridget
Thank you! ….I will go through this data. I certainly find it very interesting as I’ve never had this kind of data before. My point of view on foreclosures is certainly shaped by the times and the roots of the economic crash but not real data. Until now.
Again, we stand in awe of your diligent attention to details….
Your information has been very helpful and detailed, and we appreciate that.
Thank you for the info. It is clear and we appreciate the informative way you communicate well.
You are AMAZING! … Thank you so much for your input. You are a gem!
[Comment on a market analysis]
That may be the most helpful, well-written, thoughtful email I’ve ever received. Thanks.
Thanks again for all of your hard work and honest feedback!
[On a report analyzing our negotiating plans.]
Thanks Steve, Excellent work.
“I have dealt with a lot of real estate people, Steve. And none of them come close to you.”
Thanks for all the pre-showing leg work!